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ORDERS
Placing an order is very easy:
1 – Visit us or contact us by email or telephone describing your preferences and planned quantities.

2 – According to your instructions, we will create a sample that will be mailed to you for approval. The necessary adjustments are made until your final approval and production order.

3 – Before starting production, we will require a 50% advance payment of the total price, which may be paid by bank transfer or a mailed cheque.

4 – When your order is ready, it is delivered as agreed in advance.

5 – On receiving the order, you will be asked to pay the remaining 50% of the total price (plus the delivery cost, if applicable).

Note: When the client cancels an order after the copies have been made, and prior to the start of production, LoveLab will request a payment for 1/4 of the order price. Cancellations after production has begun will imply a payment for 3/4 of the order price.
Deliveries
Your order may be picked up in person at our premises free of delivery costs.

We deliver only within Lisbon for a €4.00 fee.

Deliveries to other areas within the country and abroad will be made through the post office. Some reference prices are indicated below for an estimated weight of 1 kg:

National (Portugal)
Registered mail – up to 2 business days – 4.75€

Internacional Europe
Registered mail – up to 3 business days – 13.25€

Internacional Rest of the World
Registered mail – up to 5 business days – 25.20€
Samples
We will send invitation samples worldwide according to the following fees:
Nacional(Portugal)
Sample of 1 invitation: 4.00€
Sample of 2 invitations: 7.00€
Sample of 3 invitations: 10.00€
International
Sample of 1 invitation: 9.00€
Sample of 2 invitations: 12.00€
Sample of 3 invitations: 15.00€
If a client who requested samples contracts our services, the amount paid for the samples will be deducted from the price of the purchased items.